Shipping policy

At WONWONTUTU, we strive to get your order to you as quickly and securely as possible. We offer multiple shipping options to fit your needs, including Express, Standard, and International Shipping.

Shipping Options & Delivery Times:

Express Shipping (Fastest Option)
Delivery Time: 1-3 business days
Availability: Domestic orders only
Cost: Calculated at checkout based on location and package weight

Standard Shipping 
Delivery Time: 3-7 business days
Availability: Domestic orders only
Cost: Calculated at checkout based on location and package weight

International Shipping
Delivery Time: 7-21 business days (varies by destination and customs processing)
Availability: Worldwide shipping available
Cost: Calculated at checkout based on destination and package weight

Customs & Duties: International customers are responsible for any customs fees, duties, or taxes imposed by their country.

Order Processing Time
All orders are made to order. Please allow 1-2 business days (excluding weekends and holidays) for your item to be processed and shipped.

You’ll receive a shipping confirmation email with tracking information once your order has shipped.

Tracking Your Order
Once your order ships, you'll receive a tracking number via email so you can follow its journey to you. Please allow up to 24 hours for tracking updates to appear.

Shipping Delays & Issues
While we do our best to ensure timely delivery, unexpected delays may occur due to carrier issues, weather conditions, or customs processing. If your order is delayed, please contact the shipping carrier directly or reach out to us at info@wonwontutu.com for assistance.

For any questions regarding shipping, feel free to get in touch!